Refund policy

Soft n Shine strives for your complete satisfaction with every purchase.

Should you have any concerns or inquiries regarding returns, please don’t hesitate to reach out to us at 0319-7674463.

Exchange Process
For a swift resolution to your exchange needs, simply return the item you have, and upon acceptance of the return, proceed to make a separate purchase for the desired item.

Refund Policy
Upon receipt and inspection of your return, we will promptly notify you regarding the status of your refund. If approved, the refund will be processed automatically to your original payment method within 10 business days.